Terms & Conditions

Last Updated: October 2025

These Terms & Conditions govern the use of the Pizza House UK website (https://pizza-house.uk/) and all purchases made through it.

1. General

By accessing our website or placing an order, you agree to comply with these terms. Pizza House UK reserves the right to update or modify these terms without prior notice.

2. Orders & Payments

  • Orders can be placed online through our website.

  • Full payment must be made at the time of ordering.

  • We reserve the right to cancel or refuse any order in case of suspected fraud or incorrect information.

3. Product Representation

  • Product images are AI-generated and are for illustration only.

  • Actual food items may differ in appearance.

4. Delivery

  • Delivery times are estimates and may vary depending on circumstances such as traffic or weather.

  • We are not responsible for delays beyond our control.

5. Allergies

  • It is the customer’s responsibility to disclose any allergies while placing the order in the notes section at checkout.

  • We do not take responsibility for adverse reactions if allergies were not clearly mentioned.

6. Refunds & Complaints

  • All refund and complaint decisions are made at the sole discretion of Pizza House UK management.

  • Refer to our Refund & Returns Policy for full details.

7. Intellectual Property

All website content, including text, images, and branding, is owned by Pizza House UK and cannot be copied or reproduced without written consent.

8. Limitation of Liability

Pizza House UK is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes will be handled in UK jurisdiction.

10. Contact

For any queries or concerns:
📧 support@pizza-house.uk
📞 01273077400
🏠 7 The Broadway, Brighton and Hove, Brighton BN2 5NF, UK